Privacy Policy
This Privacy Policy explains how Pro Top Nails and participating tenant businesses collect, use, and protect customer information when using point-of-sale and SMS feedback features.
1. Information We Collect
- Customer name and phone number
- Transaction details (for example, date, service, and account reference)
- Customer feedback submitted by SMS
- Message delivery and response metadata needed to operate SMS workflows
2. How We Use Information
- Send post-service feedback requests and service-related follow-up messages
- Measure service quality and improve customer experience
- Maintain records for customer support and internal business reporting
3. SMS Consent and Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We may use service providers (for example, SMS delivery and secure cloud infrastructure) strictly to provide and operate the service on our behalf.
4. Data Retention and Security
We retain customer information only as long as needed for legitimate business and legal purposes. Reasonable technical and organizational safeguards are used to protect data.
5. Customer Choices
- You may opt out of SMS messages by replying STOP where supported.
- You may request updates or deletion of your information by contacting the business directly.
6. Contact
For privacy questions, contact: ducle84@gmail.com
7. Policy Updates
This policy may be updated periodically. Material changes will be reflected by updating the effective date above.